Roshani Selvanayagam
IT PROJECT MANAGER
Phone:
0403 542 362
Email:
Website:
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Nationality:
Australian
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Location:
Perth, Australia
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Summary
I am an experienced IT Project Manager with a strong track record in delivering projects
that drive business value across a diverse range of industries;
including Mining, Finance, IT and Logistics.
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I work with progressive organisations, to solve business problems
and initiate strategic change using technology and innovation.
PARTNERED WITH
MINERAL RESOURCES
AKKODIS
INSIG TECHNOLOGIES
CBH GROUP
INVESTEC BANK
TOLL PRIORITY
STOCKLAND
SCITECH - WA SCIENCE CENTRE
EXPERIENCE
2023-Current
Akkodis
Perth
PROJECT MANAGER - AZURE CLOUD TECHNOLOGY (Digital)
- Planned and delivered a multi-year, large scale cloud technology project applications into Azure cloud - IaaS and PaaS, to deliver savings of more than $1.5 million per year on year
- Lead a core team of 13 comprising of a Solution Architect, BA .NET Devs, and Testers including an extended team of 17 project team members to include Application SMEs and infrastructure vendors
- Employed a hybrid project delivery method, to include both an Agile and Waterfall framework to achieve milestones to remediate 132 legacy on-prem servers and modernise 45 applications
- Managed complex technical solutions with adherence to High Level Solution Design (HLSA) using Azure Data factory and Azure Data Explorer
- Developed project plans, schedules and dashboards, to provide timely Programme Board updates.
- ​Managed budget using a ' FinTraker' and allocated budget shrewdly to manage scope and deliver expected outcomes, on-time and below budget
- Strategically selected and allocated resources to optimally deliver value within the project life-cycle/s.
- Worked with Application teams to plan and transition applications to the cloud
- Identified and reported on Risks and mitigation strategies and escalated Issues to both facilitate and inform management decisions
- Planned the manged the execution of changes via CAB meetings and coordinated Go-Live, via walk-through of Implementation plans for both teams and stakeholders
- Planned and managed the handover and support to busines support and ICT in-house teams via Service Support Documents (SSD) and Application Wikis
- Appropriated project closure via the Project Closure Report (PCR) with endorsements and approvals with key stakeholders
2021-2023
Mineral Resources
Perth
PROJECT MANAGER - INNOVATION & MOBILE APP (Digital)
- Managed and delivered multiple digital, operational and cyber-security projects eg: developing a MinRes digital companion app and implementing common MFA via OKTA
- Developed project plans for business, technical and functional requirements
- Coordinated overall project activities to manage project scope and facilitated the engagement of functional teams
- Developed budget and costing to enable senior leadership to enable CAPEX approval and procurement activities
- Developed project schedule and regular updates to senior management, steering committee and project groups via the Project Evaluation Group (PEG)
- Successfully mitigated and managed key risks and Issues (R&I) register and key Decision records
- Proactively managed costs and expenditure against the overall CAPEX budget.
- Successfully delivered and closed multiple projects with the Lessons Learnt reports and hand over via the Service Delivery Documents
- Championed and formed the Women in MinRes IT to professionally support and network with other women within the department.
2020-2021
InSig Technologies
Perth
SENIOR BUSINESS ANALYST- UNDERGROUND MINING
- Articulated and developed the Asset Management modules for the Digital Mine framework
- Documented and modelled the various Asset Management concepts to bring a common understanding of Genesis Asset Management Engine (GAME) solution design and build
- Conducted gap-analysis on the Proof-of-Concept (PoC) to enable development of new features
- Presented a common internal application stack/framework to streamline internal processes
- Modelled Condition Monitoring and Reliability Analysis, and Failure Mode Analysis as part of the inclusion with CMMS
2019-2020
SCITECH
Perth
SENIOR BUSINESS & CHANGE ANALYST
- Responsible for all aspects of business analysis and change management in implementing the multi-module enterprise-wide Dynamics 365 - CRM (COTS) at Scitech
- Led problem-solving workshops and validated business opportunity to resolve 2 key problems -
a. Digital Memberships b. Pre-Invoicing of Customers
- Increased staff adoption and Executive Leadership engagement in implementing PROSCI's ADKAR model to deliver business benefit and ROI
- Coached senior management and leaders in problem solving framework to enable a culture of continuous improvement to enhance business capability.
- Developed the organisational communication plan as part of the overall Change Management
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2016-2019
BETHEL PROPERTY ADVISORY
Perth
PROPERTY INVESTMENT & RESEARCH ANALYST
- Conducted market research in both metro and regional WA and provided independent property buying advice
- Recommended and implemented buying strategies for investors based on market conditions and future investment potential
- Designed an investment framework to deliver strategic property outcome to both buyers and investors
2014 - 2015
CBH GROUP
Perth
2011 - 2014
TOLL PRIORITY
Sydney
SENIOR BUSINESS ANALYST
- Reviewed and identified process inefficiencies through gap analysis to improve 30 Contractor-related Safe Work Procedures and Safe Work Methods.
- Managed multiple streams of work and led a team of 2 to develop and deliver system improvements to the Contractor Safety system in SitePass via an ITERATIVE / Scrum methodology in organising sprint meetings ( Sprint planning, sprint review and backlog refinement within JIRA.
- Validated scope items, documented risks/risk-mitigation and developed burn-down charts for Project Status reports (PSRs) and delivered scheduled management briefings and project updates
- Automated Contractor safety-related forms and formalised LMS modules to include sub-contractor relationships.
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LEAD BUSINESS ANALYST
- Successfully implemented multiple high-profile projects in developing customer online portals, software upgrade to iTrak (hand-held device) and introduction of RFID tags and upgrade to a new time and attendance software (KRONOS)
- Contributed to Business Case in undertaking SWOT and Competitor analysis to gain funding to develop a digital solution for Priority Customer Parcel Delivery
- Created graphical representations of complex business processes through business and data modelling (UI wire-frames, Mock-ups, ER Digarms and Current and To-Be process maps using MS Visio and Balsamiq
- Worked within the BABoK guidelines to capture and document using modelling using UML models (User stories, Use cases), Data Flow diagrams and Enterprise relationships diagrams, User Interface diagrams and Activity diagrams using BPMN 2.0 modelling
EDUCATION
2023
DISTRUPTIVE STRATEGY
Harvard Business School - USA
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2023
PRINCE 2 - AGILE [In progress]
Axelos- UK
2022
EXERCISING LEADERSHIP
Harvard Business School- USA
2019
LEADING TRANSFORMATIONS - MANAGE CHANGE
Macquarie University - Sydney
2002
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B.SC - COMMUNICATION AND INFORMATION TECHNOLOGY
Edith Cowan University - Perth
STRATEGIC BUSINESS SKILLS
Project Manager - Experienced leading and managing diverse teams to deliver projects through technically complex and innovation solutions
Strategic Thinker - Able to formulate Big Picture thinking
Influencer - Skilled in influencing Executive and Senior Leadership
Problem Solver - Able to proactively Identify and solve business problems
PROJECT MANAGEMENT SKILLS
ENTERPRISE APPLICATIONS
PROJECT APPLICATIONS
FRAMEWORKS
CRM - D365, My Desktop
ERP - Pronto, JD Edwards
Procurement - COUPA
PPM Express
Project Online
Enterprise Architech
ArchiMate
Jira/ DevOps
SharePoint
Ms Visio
Balsamiq
PRINCE 2 /AGILE
Waterfall
PERSONALITY TEST
Myer Briggs Personality Test [ MBTI]
ENTP (Extraversion, Intuition, Thinking, Perceiving)
ENTP - Inventive, enthusiastic, strategic, enterprising, inquisitive, versatile. Enjoy new ideas and challenges, values inspiration
DISC Personality Type
I, D (Influence, Dominance)
I - Influencing showing enthusiasm, optimistic, collaborative
D- Dominance sees big picture, accepts challenges and accomplishes results
PROJECTS
PRODUCT INNOVATION - myMinRes DIGITAL APP
Project Duration: 1 year
Business Problem
Align technology and innovation to the ambitious target to attain the Platinum WELL Standards - only achieved by few around the world.
My Role in Solution Formation
- Worked with multiple external vendors and partners to find a digital solution to reduce cognitive load on staff, yet practical and relevant at the same time.
- Planned and managed the Product life cycle in introducing a new app and growing initial staff engagement
- Defined and prioritised the product features and requirements based on user feedback, market research and business objectives
- Managed the product development process from ideation to launch and beyond
The Results
1. A secure, innovative 'digital companion' app built on AWS architecture
2. A total on 10 different services is provided via the app for staff and their immediate families
3. Offers a total on-line experience as a 'digital companion' for staff to access all onsite services of gym, cafe, restaurant, creche, parking, bus services and more
4. Increased efficiency and no wait times recorded when signing up for a new service or while booking and ordering via the app
INNOVATIVE PARCEL DELIVERY SYSTEM - TOLL PRIORITY
Project Duration: 1 year & 6 months
Business Problem
Wasted effort, time and cost with multiple attempts to redeliver B2C customer parcels across Australia.
My Role in Solution Formation
- Influenced management decision and partnered to provide key input to the feasibility study in designing an innovative B2C on-line parcel-delivery portal
- Providing key business recommendations for High-Level Solution Design
- Planned and managed the full Software Development Life Cycle (SDLC) from planning, analysis, design to development, testing and deployment.
- Partnered with remote teams, stakeholders and technical experts to formulate and manage work packages
- Proficiently used a combination of Waterfall, Prototyping and Agile methodology for developing the end-solution
- Methodically coordinated User Testing to deliver pre & post-Go Live stages
The Results
1. Improved customer satisfaction and reduced customer call times by 65%
2. Delivered cost reduction by reducing futile re-delivery costs by 73%
3. Enhanced business operational efficiency in streamlining parcel delivery attempt and reducing driver fatigue in re-delivery effort and parcel handling.
ENHANCE CONTRACTOR SAFETY AT REMOTE SITES - CBH
Project Duration: 1 year
Business Problem
High cost associated with contractor safety-related incidents at remote sites.
My Role in Solution Formation
- Enhanced and implemented a new online safety induction module to relate to the Contractor's specific work and activities in-lieu of the generic contractor induction modules eg: Safety Induction for Working with Heights
- Significantly improved the Contractor Pre-Qualification Process to incorporate and capture Contractor Safety Work practices at the pre-qualification stage in SitePass instead of the on-site verification.
- Streamlined key business processes in Contractor Management System minimum requirements Standards and Incident Management Procedures
- Increased Contractor registration in SitePass by enabling clarity in Contractor and Sub-Contractor system alignment and association
The Results
1. Streamlined the use of Contractor Safety Management System - Sitepass and increased the uptake of SitePass registrations by contractors
2. Enhanced and contributed to the revised more than 30 OH&S and Contractor safety processes
COMPLIANCE TO NATIONAL CONSUMER CREDIT CODE (NCC) COMPLIANCE ACT 2009
Project Duration: 8 months
Business Problem
Requirement to facilitate business compliance to administer National Credit Code (NCC) by ASIC.
My Role in Solution Formation
- Enhanced compliance in assessing the gap between the current system - Uniform Consumer Credit Code (UCCC) and the NCC system requirements to comply with ASIC's legal requirement
- Expertly documented system requirements to calculate and include the new Comparison Rate % according to the NCC schedule
- Prepared Test cases using JIRA and assisted with SIT and UAT
- Coordinated Change Management (as part of ITIL) with relevant RFCs
- Liaised with technical teams to ensure the successful implementation of change and assisted with system implementation.
The Results
1. Successfully implemented system processes to address the compliance requirement from ASIC for Investec Australia as mentioned in the Sustainability Report 2012.
Chamber of Minerals and Energy
Nominated: Women in Resources Technological Innovation Award category - 2022
Mineral Resources
Emerging Female
Leader -2022
Computer Sciences Corporation Award
Outstanding Academic Results (Top 1%)
PROJECT MANAGEMENT INSTITUTE
PROFESSIONAL MEMBERSHIP
Membership: Member
ASSOCIATION FOR STRATEGIC PLANNING
PROFESSIONAL MEMBERSHIP
Membership: Member
2023 Designed and developed by Roshani Selvanayagam